PRIVACY POLICY

www.razorgenomics.com is owned and operated by Razor Genomics, based on 150 North Hill Drive, Suite 14, Brisbane, CA, 94005, USA. This Privacy Policy is designed to explain the collection and use of information received from you and/or your company. The Sites are geared to our customer base – biotechnology researchers and life scientists – and to providing them with products, and services focusing on their industry. Your use of the Sites is subject to this Privacy Policy, which you may at any time print or download. We reserve the right to change this Privacy Policy at any time.

Consent.
By giving your personal information to us, which includes information furnished during a registration, online order or data capture process, you agree that we may collect and use such personal information and other information in accordance with the terms and conditions of this Privacy Policy.

How we collect information

Personal information.
When you register via this Site, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and so on. Your e-mail address is used to raise and respond to issues and inquiries of all types and to keep in contact with you generally. It is also used to distribute information about us and market our products and services as described herein.

Use of cookies and other web data.
This Site collects various information from you in the course of your navigation of the Site, such as the URL of the site you just came from, the browser version you use, your Internet Protocol (IP) address, IP ports, date/time of access, size of data transferred, pages you visit, and other “clickstream” data. We use cookies and other technologies in these cases to make your experience more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the Website. We are typically not able to relate such data to you as an individual if you merely browse our Site and do not disclose your identity to us. A “cookie” is information either temporarily or permanently stored in a file on your computer. You can set your Internet browser to reject cookies, but that may limit your use of some convenience features at this Site.

How we use information.

We use the information collected to store your preferences, improve web site navigation, make personalized features and other services available to you, compile and analyze aggregate statistics and trends, and otherwise help administer and improve the Site. We also may use this information to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole and in our marketing and advertising services.

From time to time, we use contact information obtained via this Site to send e-mail and postal mail supplying customers with the most recent product and service information. If you order products or services via our Site, we may contact you by e-mail to send you information about your order (e.g., order confirmations, shipment notifications, etc.). We may also contact Site visitors via e-mail regarding their account status, and about changes to any relevant agreements or policies. We sometimes also use this data to establish a profile for your company, or collectively for some or all of our customers, to help us make business decisions, such as what kinds of new products we should be developing. We will also use it for other internal business purposes including aggregating information, data warehousing and mining, cross matching databases and pooling data for effective data management, to understand your needs, improve security of data, for statistical analysis, devising, deploying and measuring marketing campaigns and group wide sharing and for such and other reasonable business purposes and operational efficiency improvement. We may remove information when it becomes out of date or inaccurate or when properly requested by you.

How we share information

Third parties.
Razor Genomics does not provide the personally information to outside mailing lists. We may share information about you with employees, affiliates, successors, and agents/representatives (for example, consultants), which are required to treat the information in accordance with this Privacy Policy. Except as specifically described in this Privacy Policy, we will not, without your specific consent, sell, trade or transfer your information to unaffiliated third parties other than authorized third parties and other third parties involved in the distribution chain, which may need access to some of your personal information in order to directly or indirectly fulfill a contractual obligation with you or for some other legitimate purpose. We oblige such third parties to comply with our privacy policy, and limit their access and use of your personal information.

Disclosures required by law.
Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate judicial, governmental or regulatory authorities under applicable law, regulation or the terms of government contracts. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations or government contract compliance reviews. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.

How we protect information

We take reasonable technical and organizational steps to safeguard the information you provide to us and protect it from unauthorized access, loss, destruction or alteration. For example, web page elements transmitting personal or financial information are encrypted from your client PC to our using the standard known as SSL. Beyond the SSL encryption your data is protected once it reaches our network through the use of secure network firewalls. Portions of your data may also be encrypted on our storage server for additional security.

Because no system is 100% secure or error-free despite taking reasonable steps, Razor Genomics does not guarantee that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site.

Opting out:
If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by informing us that you no longer wish to receive such communications. If you opt out of certain communications, you may not be able to access certain of our products or services.

Access, blocking, deletion and correction of information you provide:
You may at any time request access to a summary of your personal information held by us, and request corrections or updates to that information. We will make reasonable efforts to respond promptly to such requests for information in accordance with local laws.

Please notify us of any changes in your name, address, title, telephone number or e-mail address. You can correct or ask to delete your personally identifiable information yourself by accessing your online profile, or by contacting us to request changes. However, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes, we may not be able to delete certain information. If you do not agree to this Privacy Policy, please do not provide us with your information.

Other web sites:
This Site contains links to the web sites of other organizations. Razor Genomics is not responsible for the privacy practices or the content of other web sites, and unless otherwise specified, does not imply any relationship, sponsorship, or affiliation between Razor Genomics and these linked sites, or adoption or approval of the content of such sites. Since we do not control these web sites, we encourage you to review the privacy policies posted on those, and all, third party web sites.

Children’s Privacy:
We do not knowingly collect personal information from children under the age of 18.

Contact us.
For any requests or questions related to this Privacy Policy, please contact us at the following phone number: (844) 662-6298. This Privacy Policy is effective June 1, 2015.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this site only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.